ReliableFinders.com – Operated by STUD 5 LLC
Effective Date: [Insert Date]
1. Introduction
Welcome to ReliableFinders.com (“Website”), operated by STUD 5 LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of the Website, products, software, GPS tracking devices, subscription services, and other related services (collectively, the “Services”). By accessing or using our Services, placing orders, or otherwise interacting with us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
2. Definitions and Interpretation
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“Account” means a user account registered on the Website to access certain Services.
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“Content” means all data, text, images, software, and other materials provided through the Services.
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“Device” means any GPS tracking hardware product sold, leased, or licensed by the Company.
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“Services” means the hardware devices, software platform, subscription plans, customer support, and other services offered by the Company.
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“User,” “you,” or “your” means the person or entity accessing or using the Services.
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“Subscription Plan” means any recurring payment plan granting access to the software and data services.
Interpretation notes: words importing the singular include the plural and vice versa; headings are for convenience only.
3. Eligibility
You affirm that you are at least 18 years old or the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. You agree not to use the Services if prohibited by law or government regulation. Certain countries or individuals subject to U.S. sanctions are prohibited from accessing or using our Services.
4. Account Registration and Security
4.1 Account Creation: Some Services require you to create an Account. You must provide accurate, current, and complete information and keep it updated.
4.2 Account Responsibility: You are responsible for all activity under your Account, including unauthorized use. Notify us immediately if you suspect any security breach.
4.3 Security Measures: You agree to keep your passwords confidential and use strong security practices. We are not liable for unauthorized access due to your negligence.
4.4 Termination or Suspension: We reserve the right to suspend or terminate your Account for violations of these Terms or suspicious activity.
5. Products and Services
5.1 GPS Tracking Devices: We offer GPS devices designed for vehicle, asset, and personal tracking. Devices transmit location and status data via cellular or satellite networks.
5.2 Software Platform: Our platform allows monitoring, reporting, and alert management via web and mobile applications. Features include geofencing, real-time tracking, and trip history.
5.3 Subscription Services: To access software features and data, you must maintain an active subscription plan. Subscription pricing, terms, and renewal policies are posted on the Website.
5.4 Software Updates: We may update or modify software features without notice to improve security, functionality, or compliance.
5.5 Service Limitations: Our Services depend on third-party cellular, GPS, and internet networks. We do not guarantee uninterrupted or error-free operation. Factors such as environmental conditions or network outages may affect Service quality.
6. Ordering, Payment, and Billing
6.1 Order Acceptance: Orders submitted are subject to acceptance and product availability. We reserve the right to cancel or refuse orders for any reason.
6.2 Pricing: All prices are in U.S. dollars and exclude taxes and shipping fees. Prices and fees may change without notice.
6.3 Payment Methods: Payment must be made by accepted methods at the time of purchase.
6.4 Taxes and Fees: You are responsible for applicable taxes, customs duties, and import fees.
6.5 Subscription Billing: Subscription fees are billed in advance on a recurring basis and will renew automatically unless canceled.
6.6 Refunds and Cancellations: Refunds are issued in accordance with our Return Policy. Subscription cancellations must be made before the renewal date.
7. Shipping and Delivery
7.1 Shipping: Shipping options, fees, and estimated delivery times vary by destination and are detailed on the Website.
7.2 Risk of Loss: Risk of loss or damage passes to you upon shipment to the carrier.
7.3 Customs: You are responsible for customs clearance and duties applicable to your location.
7.4 Delivery Issues: We are not liable for delays or losses caused by carriers, customs, or unforeseen circumstances.
8. Returns and Refunds
8.1 Return Eligibility: Returns must comply with our Return Policy, posted on the Website.
8.2 Condition of Returns: Products must be returned in original condition and packaging unless defective.
8.3 Non-Returnable Items: Customized, personalized, or damaged products may not be returnable.
8.4 Refund Processing: Refunds will be processed to the original payment method after inspection.
8.5 Return Shipping: You are responsible for return shipping costs unless the product is defective or an error occurred.
9. Intellectual Property Rights
9.1 Ownership: All intellectual property rights, including trademarks, software, and Content, are owned by the Company or its licensors.
9.2 License: You receive a limited, non-exclusive license to use the Services for lawful personal or business purposes.
9.3 Restrictions: You may not reproduce, modify, distribute, reverse engineer, or create derivative works from the Services without written consent.
9.4 User Feedback: Any suggestions or feedback you provide may be used without compensation or restriction.
10. User Conduct and Restrictions
10.1 Permitted Use: You agree to use the Services lawfully and only for authorized purposes.
10.2 Prohibited Activities: You may not use the Services to:
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Violate any law or regulation;
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Stalk, harass, or invade others’ privacy;
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Interfere with Service operation;
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Introduce harmful software or viruses;
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Attempt unauthorized access to accounts or systems;
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Use Services for surveillance without consent.
10.3 Compliance with Laws: You are responsible for complying with applicable local, state, federal, and international laws.
11. Privacy and Data Security
11.1 Privacy Policy: Our collection and use of your data is described in our Privacy Policy, incorporated by reference.
11.2 Data Security: We implement industry-standard security measures but cannot guarantee absolute security.
11.3 User Responsibilities: You agree to safeguard your credentials and report any unauthorized access.
12. Third-Party Services and Content
We may integrate third-party services or provide links to external websites. We are not responsible for third-party content, privacy practices, or availability. Use third-party services at your own risk and according to their terms.
13. Warranty Disclaimer
Our Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free Service, or precise GPS accuracy.
14. Limitation of Liability
To the fullest extent permitted by law, STUD 5 LLC, its affiliates, and licensors shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of your use of the Services. Our total liability under these Terms shall not exceed the amount you paid us in the 12 months prior to the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless STUD 5 LLC and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Services.
16. Export Compliance
You agree to comply with all applicable export control laws and regulations and not to export or re-export the Services to prohibited jurisdictions or persons without proper authorization.
17. Force Majeure
We shall not be liable for failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, natural disasters, labor disputes, governmental actions, or internet failures.
18. Termination
We may suspend or terminate your access to the Services immediately upon notice if you breach these Terms or for any other reason. Upon termination, all licenses granted to you will cease, and you must stop using the Services.
19. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of laws principles.
20. Dispute Resolution and Binding Arbitration
20.1 Agreement to Arbitrate:
Except for claims eligible for small claims court or injunctive relief, all disputes arising out of or related to these Terms or Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes.
20.2 Location and Language:
Arbitration shall be conducted in Miami-Dade County, Florida, in English.
20.3 Arbitrator Qualifications:
A single arbitrator who is a licensed attorney or retired judge with at least ten years of commercial law experience shall be appointed.
20.4 Scope of Arbitration:
The arbitrator shall have exclusive authority to determine all issues relating to the existence, scope, enforceability, or validity of the arbitration agreement.
20.5 Confidentiality:
All arbitration proceedings shall remain confidential, except as required by law or to enforce the award.
20.6 Exceptions:
You may pursue claims in small claims court where eligible, or seek injunctive or equitable relief in court to protect intellectual property rights.
20.7 Costs and Fees:
For claims under $10,000, the Company will pay all filing, administrative, and arbitrator fees unless the claim is frivolous. Each party bears its own attorney fees unless otherwise awarded.
20.8 Class Action Waiver:
Both parties waive any right to class, collective, or representative actions; arbitration shall be on an individual basis only.
20.9 Severability:
If any provision of this arbitration agreement is found unenforceable, the remainder shall remain in effect.
21. Notices
We may provide notices by email, postal mail, or posting on the Website. You consent to electronic communications.
22. Miscellaneous
22.1 Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and the Company regarding the Services.
22.2 Severability: If any provision is invalid or unenforceable, the remainder shall remain effective.
22.3 No Waiver: Failure to enforce any provision does not waive that provision or any other.
22.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without prior written consent. The Company may assign freely.
22.5 Headings: Headings are for reference only and do not affect interpretation.
23. Contact Information
If you have questions or concerns regarding these Terms, please contact us at:
STUD 5 LLC
Miami, Florida, USA
Email: [Insert Contact Email]
Website: https://ReliableFinders.com